How delivery works in China

Delivery in Shenzhen can be excellent once your address, phone number, payment, and building instructions are correct.

Food delivery

Food delivery depends on app access, payment setup, Chinese address formatting, and courier communication. Save your address carefully and include building, unit, compound, and landmark details.

Package delivery

Packages may go to:

• your door;
• building reception;
• a smart locker;
• a nearby pickup station;
• the management office;
• a courier who calls you directly.

Address checklist

• district;
• street or road;
• compound or building name;
• building number;
• floor and room number;
• recipient name;
• Chinese phone number;
• delivery note.

Common problems

• foreign phone number not accepted;
• address entered in English only;
• courier cannot reach you;
• building blocks delivery to door;
• package goes to a pickup station and you do not know which one;
• name mismatch with ID for certain packages.

CTA

Set up your delivery stack with your apartment