Setup Guide

How to Receive Packages in China

Guide to receiving packages in Shenzhen: Chinese address format, phone number, smart lockers, pickup stations, building reception, ID checks, and delivery problems.

How to Receive Packages in China guide image

How to receive packages in China

Receiving packages in Shenzhen is easy once your address, phone number, payment, and pickup flow work.

Package checklist

  • Chinese phone number;
  • complete Chinese address;
  • building and room number;
  • recipient name;
  • pickup station awareness;
  • courier call readiness;
  • payment method if cash-on-delivery or fee applies;
  • ID available for certain shipments.

Smart lockers and pickup stations

Do not panic if the courier does not come to your door. Many packages are placed in lockers or pickup stations. You may receive a code or app notification.

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